The carrot, the neuroscientist & the PR

What's the best way to optimise performance in a crisis? Stick or carrot? Over the years there has been much debate about the merits and drawbacks of each approach. One side of the debate argues that a supportive, collaborative approach works…

Communication & Leadership

If you want to be an effective leader, pay attention to your communication skills. When we're delivering training to aspiring leaders, we often get asked 'what makes a good leader?'  A great deal of research has been undertaken on the subject.…